Privacy Policy

This policy explains what information The Home Audit (“we”, “us”) collects when you visit UseTheHomeAudit.com or purchase our digital toolkit, how we use it, and the choices you have.

Information we collect

Purchase information. Checkout is handled by our payment processor, Payhip. When you buy The Home Audit, Payhip collects the details needed to process your order, including your name, email address, billing country, and payment details. We never see or store your full payment card information.

Email address. We receive the email address you use at checkout so we can deliver your download, send receipts, respond to support requests, and notify you about updates to the product.

Usage information. Our hosting provider and any analytics or advertising tools we use may record standard technical information such as IP address, browser type, device type, referring page, and the pages you view on this site.

Information you send us. If you email us, we keep your message and our reply so we can help you.

What we do not collect

The Home Audit is a set of documents you download and use on your own. We do not collect, receive, or store your bills, policies, tax records, account numbers, or any other financial documents you review while using the toolkit.

How we use information

• To deliver the product you purchased and provide support.
• To handle billing questions and payment disputes.
• To send product updates and service messages.
• To measure and improve the performance of this website.
• To measure the performance of advertising campaigns, where advertising tools are in use.
• To comply with legal, tax, and accounting obligations.

We do not sell your personal information.

Cookies and advertising

This site may use cookies and similar technologies, including advertising pixels from platforms such as Meta, to measure the effectiveness of our ads. These technologies may allow the relevant platform to recognize your browser across sites. You can control cookies through your browser settings, and most advertising platforms provide their own ad-preference controls.

Service providers

We share information only with the providers we need to run the business: our payment and delivery processor (Payhip), our email provider, our website host, and any analytics or advertising platforms we use. Each processes information on our behalf under its own terms and privacy policy.

Data retention

We keep order and support records for as long as needed to provide the product, handle billing disputes, and meet our legal and tax obligations.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to certain processing. To make a request, email support@usethehomeaudit.com. We may need to verify your identity before we act on a request.

Children

This site and product are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version.

Contact

Questions about this policy? Email support@usethehomeaudit.com.